Terms, privacy and refunds

Last updated September 27, 2026

Third Place Games is a small independent puzzle publisher. These terms and this privacy notice apply to thirdplacegame.com. Questions, purchase help and privacy requests go to support@thirdplacegame.com.

Playing and accounts

The daily puzzles are free and don’t need an account. They change at midnight US Eastern time. Each daily puzzle can be played once: once per account when you’re signed in, or once per browser when you aren’t. Practice rounds are separate from the daily puzzles.

The service is for people 13 and older. If you’re under the age of legal adulthood where you live, you need a parent or guardian’s permission to create an account or make a purchase. You also need permission to use the payment method you provide.

Keep your password private and use an email address you can access. Don’t choose a username that impersonates someone or is abusive or offensive. We may ask you to change an inappropriate username, or change it ourselves.

Don’t interfere with the site, try to access it without authorization, get around payment requirements, or use automated tools in ways that disrupt the service or manipulate results. We may restrict or suspend accounts for these reasons. Where practical, we’ll explain the problem and give you a chance to resolve it. If you think a restriction was a mistake, contact us.

One-time game unlocks

Each game unlock costs US $1 per game, plus any taxes shown at checkout. It’s a one-time purchase, with no subscription or recurring charge, and it needs an account.

An unlock lets the account that bought it generate an unlimited number of practice rounds for that game: practice maps in Grade, practice boards in Dovetail. Sign in to the same account to use it on any supported device or browser. Practice rounds aren’t recorded in your stats, and the one-play limit on daily puzzles still applies.

Each unlock covers only the game named at checkout. It doesn’t unlock other games, including future ones. “Unlimited” means there’s no set cap on practice rounds; ordinary maintenance, technical limits and the rules above still apply.

Your unlock stays available for as long as we operate that game. It isn’t a promise that the game or the site will run forever. Price changes apply only to future purchases, and we’ll never charge you again to keep an unlock you already have.

Purchases are processed by Stripe and sold through Link, Stripe’s checkout service, which acts as the reseller for the transaction. Your receipt comes from Link, and your card statement shows a charge from Link (LINK.COM*) with our name. Link’s own purchase terms, shown at checkout, also apply.

No refunds

All sales are final. We don’t offer refunds, including for purchases made by mistake or unlocks you don’t use, except where the law requires one.

If an unlock doesn’t work, email support@thirdplacegame.com with your account email and, if you have it, your Link receipt. Don’t send card numbers or passwords. We’ll get your unlock working.

Link handles payment support and may, under its own policies, refund a purchase in some cases. If a purchase is refunded or reversed through Link, your bank or your card issuer, we may remove that unlock from your account. Nothing in this section limits refund or consumer rights you have under applicable law.

Changes and availability

We may update puzzles, fix errors and change features. We aim to keep the site available, but maintenance and technical problems can interrupt access or affect saved progress. If we permanently shut down a paid game, we’ll give advance notice where reasonably possible.

The service is provided “as is” and “as available,” to the extent the law allows. We don’t guarantee uninterrupted or error-free operation. Nothing in these terms excludes warranties, remedies or liability that can’t legally be excluded.

Information we collect and why

We use information to run the games, maintain accounts, save results, confirm purchases, provide support and protect the service.

InformationWhy
Account email and usernameCreate and manage your account, identify your profile, and send necessary account emails such as sign-up confirmation and password resets.
Password, stored only as a secure hashSign you in without keeping your password in readable form.
Daily puzzle results and stats: score, time, moves, hints, and when you started and finished each daily puzzleKeep your history, stats and streak, and enforce one play per daily puzzle.
Purchase records: which game, amount paid and the Stripe transaction reference. Stripe’s dashboard may also show us details such as your email, name, billing country and postal code, and your card’s brand and last four digits.Apply unlocks, confirm payments, prevent fraud and help with purchase problems.
Messages you send usAnswer support and privacy requests.
Technical information: IP address, browser type, pages and requests, request time, and error detailsDeliver the site, fix problems and protect against abuse.

Nothing about your account is shown to other players. There are no public profiles or leaderboards, and your username is visible only to you. When you create an account, the site checks whether a username is already taken. When you share a result, you choose where the share text goes; it doesn’t include your username.

Browser storage and playing without an account

Without an account, your progress and stats are kept only in your browser and aren’t sent to us. Clearing browser data, using private browsing, or switching browsers or devices can remove or separate that progress.

The site uses your browser’s local storage, not cookies, for your sign-in session, game progress and stats, and display settings. It also keeps a short log of game events on your device, which isn’t sent anywhere. Our hosting provider may set a strictly necessary security cookie to protect the site from abuse. You can clear local storage in your browser settings, though the games may not work fully without it.

We don’t use analytics, advertising or tracking tools.

Payments and service providers

Stripe processes payments, and purchases are sold through Link. We never receive or store full card numbers. Stripe and Link handle payment information under their own privacy policies.

We use these providers to run the service:

We share information with these providers only as needed to run the service. We may also disclose information when the law requires it, or when it’s reasonably necessary to address fraud, security incidents, or threats to people’s rights or safety.

We don’t sell personal information, share it for advertising, or show ads.

Retention and deletion

We keep your account information and results while your account is active. You can delete your account at any time: open your profile, tap Delete account, and type your username to confirm. You can also email support@thirdplacegame.com from the address on the account. If you can’t use that address, contact us and we’ll find another way to confirm the account is yours.

Deleting your account removes your saved progress and your paid unlocks, and it doesn’t come with a refund. The delete screen, or our reply to your email, will remind you of this before anything is deleted.

The Delete account button removes your account, results, stats and purchase records from our database right away. For requests by email, we do the same within 30 days of confirming the request, usually much sooner. Stripe and Link keep their own payment records, which may be needed for tax and legal purposes, under their own policies. Technical logs at our providers are deleted automatically under their retention schedules; for example, our hosting logs are kept for 3 days. We don’t keep separate backup copies of the database.

Deleting your account doesn’t clear what’s stored in your browser. You can remove that in your browser settings.

Privacy requests and security

Depending on where you live, you may have rights to access, correct, delete or get a copy of your personal information, among others. Send requests to support@thirdplacegame.com. We may need to confirm your identity first, and we’ll respond within the time the law requires.

We use reasonable safeguards to protect personal information, but no website, transmission or storage system is completely secure.

Children’s privacy

The service isn’t directed to children under 13, and we don’t knowingly collect their personal information. If you believe a child under 13 has given us personal information, contact support@thirdplacegame.com so we can look into it and delete it where required.

Changes to these terms

When this page changes, we’ll update the date at the top. For material changes, we’ll post a notice on the site or email account holders where appropriate, and get consent where the law requires it. Changes won’t add charges to unlocks you already own or remove rights the law protects.